We’re glad you’re here.

We know your apartment is an important place and that life happens here. So we want you to be comfortable and happy in your space. View the info below to find everything you need.

email
phone

We’re glad you’re here.
We know your apartment is an important place and that life happens here. So we want you to be comfortable and happy in your space. View the info below to find everything you need.

We’re glad you’re here.

We know your apartment is an important place and that life happens here. So we want you to be comfortable and happy in your space. View the info below to find everything you need.

email
phone

We’re glad you’re here.
We know your apartment is an important place and that life happens here. So we want you to be comfortable and happy in your space. View the info below to find everything you need.

We’re glad you’re here.

We know your apartment is an important place and that life happens here. So we want you to be comfortable and happy in your space. View the info below to find everything you need.

email
phone

Frequently Asked Questions

Frequently Asked Questions

How can I see an apartment?

Our leasing team is happy to arrange a visit for you. Scroll down for the locations of the buildings we manage and click on those you’re interested in. The leasing team contacts are included for each building.

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Do you accept guarantors?

Yes, we accept guarantors, including relatives or others who qualify for an apartment. We also work with Insurent, Rhino and TheGuarantors which are third-party insurance companies that provide lease guaranty insurance.

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Can I apply for an apartment if I don’t meet some of the qualifications?

We review all applications and evaluate each one individually. We’ll let you know our decision based on your particular situation.

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Can I sublease my apartment?

Each lease includes a clause on subletting. Check yours to see if you’re eligible.

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Do you accept government subsidies?

Yes, we accept all legal subsidies and don’t discriminate based on legal sources of income. If you have been told otherwise by anyone claiming to represent us, please let us know immediately by emailing us at leasing@bronsteinproperties.com.

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How long will it take to get the security deposit returned?

If you’ve provided a security deposit at the time you signed your lease, we will return it within 14 days as required by law.

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Is there a security deposit?

We require a security deposit equal to one month’s rent. We also work with Insurent and Rhino, which, if you qualify, allow you to pay the security deposit monthly instead of upfront.

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Where do I mail an additional security deposit when I renew my lease?

Please send any additional security needed for a lease renewal to our office at 108-18 Queens Blvd., Suite 302, Forest Hills, NY 11375 along with a copy of your signed renewal. To ensure delivery, you may want to send it via a tracking service such as FedEx or UPS.

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Can I use my security deposit for the last month’s rent?

No, generally you must pay rent every month before vacating your apartment. If you have questions please contact us at leasing@bronsteinproperties.com to discuss this with a member of our leasing team.

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What happens if I lost my job during Covid? Do I still owe rent?

We understand that the last two years have been a difficult time for many of our residents. Residents are still responsible for paying rent during the pandemic. However, the New York State Office of Temporary and Disability Assistance (OTDA) has set up an Emergency Rental Assistance Program (ERAP) to help those impacted by Covid. Please apply for rental assistance at ODTA.NY.GOV/ERAP. Then email us at OTDA@bronsteinproperties.com with your name, address, date of birth and application number. We’re also happy to help our residents with their applications.

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How long will it take to get the signed lease renewal?

We try to return lease renewals within ten business days from the day we receive it.

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What do I need to do if I’m moving in or out?

Please contact your Super to arrange to move in or out of your building.
Please also e-mail leasing@bronsteinproperties.com when you’re planning to move out to discuss the procedures.

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I applied for rental assistance but I need the landlord documents. Help?

We have a dedicated email for all OTDA/ERAP assistance. Please email us at OTDA@bronsteinproperties.com. We’re happy to help.

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Do I need renters’ insurance?

We strongly recommend that you purchase renters’ insurance to protect yourself. We aren’t responsible for damage to property that would have been covered by a valid renters’ insurance policy.

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Can I add someone to the lease after it’s signed?

You can add a spouse to your lease with proper documentation. Please email us at leasing@bronsteinproperties.com.

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When is my rent due?

Rent is generally due on or before the first of the month. Please check your lease for the exact date that rent is due as well as any grace periods.

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Is there a bounced check fee?

We charge $25 for a bounced check.

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Are utilities included in the rent?

Residents usually pay electric and gas charges directly to the provider. Heat and hot water are generally included in your rent. Your lease will say what utilities are included and which you’re responsible for.

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Is there parking? How do I apply?

Some of our buildings have parking; please ask your broker or leasing agent for what’s available. If you’re already a resident, please email leasing@bronsteinproperties.com with the name of your building, your name and the starting date for when you’d like to reserve the parking spot.

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Can I pay my rent online or over the phone?

You can pay online through ClickPay on their website at www.clickpay.com/bronstein. You will need your account number which you’ll find on the top left of your monthly rent bill. We don’t accept payments over the phone, but you can make a payment by calling ClickPay at (800)-533-7901.

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Does ClickPay charge a fee?

ClickPay doesn’t charge a fee for residents paying online using their checking account/ACH. For all other forms of payment, such as debit or credit cards, ClickPay charges a fee between 2% and 5%.

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Where do I find my account number to set up a ClickPay online account?

Look on your rent bill next to the words ‘Account Number.’ If you haven’t received a rent bill, please call us at 718-521-5700 and ask for the accounts receivable department.

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How come I don’t see next month’s rent on ClickPay?

Your ClickPay account will reflect the current month’s rental charge. Due to processing issues, ClickPay will not update with future charges until a few days prior to the end of the month. If you have any questions, please email AR@bronsteinproperties.com.

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Why does my bill show I owe two months when I sent last month’s payment?

If you look at the middle of your bill you’ll see the date rent is due, and right below that date you’ll see the date the bill was printed. Most likely, the bill was sent before we received your payment. Please check with your bank to see if the funds have been withdrawn from your account. If your check has cleared your bank, please call us at 718-521-5700 and ask the accounts receivable department for a current balance report.

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How can I confirm you’ve received my rent?

Please check with your bank to see if the funds have been withdrawn from your account. If your check has cleared your bank, please call us at 718-521-5700 and ask the accounts receivable department to confirm we received your payment.

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How do I contact my Super?

In your welcome packet, you should have received the Super’s phone number and email address. This information is also located in the lobby of every building. If you need assistance, please email requests@bronsteinproperties.com.

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What are the Super’s hours?

The Super at each building is generally available Monday through Friday, 8am – 5pm, for routine maintenance. If it’s an emergency, please contact the super immediately regardless the time of day. If he or she does not answer, please call our office at 718-521-5700.

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What services does the Super provide?

All our Supers are trained in basic maintenance and repair. They should be your first call if you have an issue in your apartment. The Super will contact the Property Manager if there are issues that they can’t fix such as a leaky pipe that requires a plumber or a waterproofing issue that requires a specialist. You can also email requests@bronsteinproperties.com and/or call our office at 718-521-5700.

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How can I get in touch with the Property Manager?

Please call our office at 718-521-5700 or e-mail requests@bronsteinproperties.com.

cross
What’s currently available?

The leasing team at each building keeps a list of all available apartments. Scroll down for the locations of the buildings we manage and click on those you’re interested in. The leasing team contacts are included for each building.

cross
  • How can I see an apartment?
    1. Our leasing team is happy to arrange a visit for you. Scroll down for the locations of the buildings we manage and click on those you’re interested in. The leasing team contacts are included for each building.
      cross
  • Do you accept guarantors?
    1. Yes, we accept guarantors, including relatives or others who qualify for an apartment. We also work with Insurent, Rhino and TheGuarantors which are third-party insurance companies that provide lease guaranty insurance.
      cross
  • Can I apply for an apartment if I don’t meet some of the qualifications?
    1. We review all applications and evaluate each one individually. We’ll let you know our decision based on your particular situation.
      cross
  • Can I sublease my apartment?
    1. Each lease includes a clause on subletting. Check yours to see if you’re eligible.
      cross
  • Do you accept government subsidies?
    1. Yes, we accept all legal subsidies and don’t discriminate based on legal sources of income. If you have been told otherwise by anyone claiming to represent us, please let us know immediately by emailing us at leasing@bronsteinproperties.com
      cross
  • How long will it take to get the security deposit returned?
    1. If you’ve provided a security deposit at the time you signed your lease, we will return it within 14 days as required by law.
      cross
  • Is there a security deposit?
    1. We require a security deposit equal to one month’s rent. We also work with Insurent and Rhino, which, if you qualify, allow you to pay the security deposit monthly instead of upfront.
      cross
  • Where do I mail an additional security deposit when I renew my lease?
    1. Please send any additional security needed for a lease renewal to our office at 108-18 Queens Blvd., Suite 302, Forest Hills, NY 11375 along with a copy of your signed renewal. To ensure delivery, you may want to send it via a tracking service such as FedEx or UPS.
      cross
  • Can I use my security deposit for the last month’s rent?
    1. No, generally you must pay rent every month before vacating your apartment. If you have questions please contact us at leasing@bronsteinproperties.com to discuss this with a member of our leasing team.
      cross
  • What happens if I lost my job during Covid? Do I still owe rent?
    1. We understand that the last two years have been a difficult time for many of our tenants. Tenants are still responsible for paying rent during the pandemic. However, the New York State Office of Temporary and Disability Assistance (OTDA) has set up an Emergency Rental Assistance Program (ERAP) to help those impacted by Covid. Please apply for rental assistance at ODTA.NY.GOV/ERAP. Then email us at OTDA@bronsteinproperties.com with your name, address, date of birth and application number. We’re also happy to help our tenants with their applications.
      cross
  • How long will it take to get the signed lease renewal?
    1. We try to return lease renewals within ten business days from the day we receive it.
      cross
  • What do I need to do if I’m moving in or out?
    1. Please contact your Super to arrange to move in or out of your building. Please also e-mail leasing@bronsteinproperties.com when you’re planning to move out to discuss the procedures.
      cross
  • I applied for rental assistance but I need the landlord documents. Help?
    1. We have a dedicated email for all OTDA/ERAP assistance. Please email us at OTDA@bronsteinproperties.com. We’re happy to help.
      cross
  • Do I need renters’ insurance?
    1. We strongly recommend that you purchase renters’ insurance to protect yourself. We aren’t responsible for damage to property that would have been covered by a valid renters’ insurance policy.
      cross
  • Can I add someone to the lease after it’s signed?
    1. You can add a spouse to your lease with proper documentation. Please email us at leasing@bronsteinproperties.com.
      cross
  • When is my rent due?
    1. Rent is generally due on or before the first of the month. Please check your lease for the exact date that rent is due as well as any grace periods.
      cross
  • Is there a late fee?
    1. There is usually a grace period of 10-15 days (depending on your building) before a late fee is charged. But, due to Covid, we’re not currently charging late fees.
      cross
  • Is there a bounced check fee?
    1. We charge $25 for a bounced check.
      cross
  • Are utilities included in the rent?
    1. Tenants usually pay electric and gas charges directly to the provider. Heat and hot water are generally included in your rent. Your lease will say what utilities are included and which you’re responsible for.
      cross
  • Is there parking? How do I apply?
    1. Some of our buildings have parking; please ask your broker or leasing agent for what’s available. If you’re already a tenant, please email leasing@bronsteinproperties.com with the name of your building, your name and the starting date for when you’d like to reserve the parking spot.
      cross
  • Can I pay my rent online or over the phone?
    1. You can pay online through ClickPay on their website at www.clickpay.com/bronstein.com. You will need your account number which you’ll find on the top left of your monthly rent bill. We don’t accept payments over the phone, but you can make a payment by calling ClickPay at (800)-533-7901.
      cross
  • Does ClickPay charge a fee?
    1. ClickPay doesn’t charge a fee for tenants paying online using their checking account/ACH. For all other forms of payment, such as debit or credit cards, ClickPay charges a fee between 2% and 5%.
      cross
  • Where do I find my account number to set up a ClickPay online account?
    1. Look on your rent bill next to the words ‘Account Number.’ If you haven’t received a rent bill, please call us at 718-521-5700 and ask for the accounts receivable department.
      cross
  • How come I don’t see next month’s rent on ClickPay?
    1. Your ClickPay account will reflect the current month’s rental charge. Due to processing issues, ClickPay will not update with future charges until a few days prior to the end of the month. If you have any questions, please email AR@bronsteinproperties.com.
      cross
  • Why does my bill show I owe two months when I sent last month’s payment?
    1. If you look at the middle of your bill you’ll see the date rent is due, and right below that date you’ll see the date the bill was printed. Most likely, the bill was sent before we received your payment. Please check with your bank to see if the funds have been withdrawn from your account. If your check has cleared your bank, please call us at 718-521-5700 and ask the accounts receivable department for a current balance report.
      cross
  • How can I confirm you’ve received my rent?
    1. Please check with your bank to see if the funds have been withdrawn from your account. If your check has cleared your bank, please call us at 718-521-5700 and ask the accounts receivable department to confirm we received your payment.
      cross
  • How do I contact my Super?
    1. In your welcome packet, you should have received the Super’s phone number and email address. This information is also located in the lobby of every building. If you need assistance, please email requests@bronsteinproperties.com.
      cross
  • What are the Super’s hours?
    1. The Super at each building is generally available Monday through Friday, 8am – 5pm, for routine maintenance. If it’s an emergency, please contact the super immediately regardless the time of day. If he or she does not answer, please call our office at 718-521-5700.
      cross
  • What services does the Super provide?
    1. All our Supers are trained in basic maintenance and repair. They should be your first call if you have an issue in your apartment. The Super will contact the Property Manager if there are issues that they can’t fix such as a leaky pipe that requires a plumber or a waterproofing issue that requires a specialist. You can also email requests@bronsteinpropeties.com and/or call our office at 718-521-5700.
      cross
  • How can I get in touch with the Property Manager?
    1. Please call our office at 718-521-5700 or e-mail requests@bronsteinpropeties.com.
      cross
  • What’s currently available?
    1. The leasing team at each building keeps a list of all available apartments. Scroll down for the locations of the buildings we manage and click on those you’re interested in. The leasing team contacts are included for each building.
      cross

Availabilities

We currently manage more than 120 properties with approximately 6,500 apartments in Manhattan, Brooklyn, Queens, Westchester and Long Island. For current availabilities click on a location below.

Availabilities

We currently manage more than 120 properties with approximately 6,500 apartments in Manhattan, Brooklyn, Queens, Westchester and Long Island. For current availabilities click on a location below.

Manhattan
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Columbus Circle
Lower Manhattan
Midtown West
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Brooklyn
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Brooklyn Heights
Devoted
MNS
Pine Realty
MNS
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Queens
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Pine Realty
MNS
Long Island City
Pine Realty
MNS
Pine Realty
MNS
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Westchester
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Yonkers
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Long Island
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Great Neck
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Apply Now!

We’re looking forward to welcoming you
to your new apartment.

We’re looking forward to
welcoming you to your new
apartment.

About Us

About Us

We treat you like family because we’ve always been managed by a family.

We treat you like family because we’ve always been managed by a family.

Bottom Image Parallax

We are a third-generation real estate company headquartered in Forest Hills, Queens. Beginning with Albert Bronstein in the 1960s, for more than 60 years we have managed apartments throughout New York City and the surrounding area. We manage our properties for the long term and do what is needed to maintain the buildings to the highest standards. Each property has an assigned Super and maintenance staff to respond to resident needs and keep things running efficiently. Our goal is to make sure our residents are always happy and satisfied in their apartments.

LEGAL

Powered by SMMC: A Pace Company

We are a third-generation real estate company headquartered in Forest Hills, Queens. Beginning with Albert Bronstein in the 1960s, for more than 60 years we have managed apartments throughout New York City and the surrounding area. We manage our properties for the long term and do what is needed to maintain the buildings to the highest standards. Each property has an assigned Super and maintenance staff to respond to resident needs and keep things running efficiently. Our goal is to make sure our residents are always happy and satisfied in their apartments.

LEGAL

Powered by
SMMC: A Pace Company

email
phone

LEGAL

Powered by
SMMC: A Pace Company

Disclaimer
Bronstein Properties, LLC maintains its website as a service to the Internet community. Access to and use of Bronsteinproperties.com is subject to the terms and conditions set forth herein and all applicable laws. We may revise these terms and conditions from time to time by updating this posting.

This site and all of its contents including, but not limited to, all text and images (“content”) are owned and copyrighted by Bronstein Properties, LLC or others with all rights reserved unless otherwise noted. The content, without the express written permission of Bronstein Properties, LLC or the rightful owner, may not be distributed, downloaded, modified, edited, reused, reproduced, transmitted, performed, displayed or otherwise used by any mechanical or electronic means, except as provided herein.

Any content that is a trademark, logo, or service mark is also a registered and/or unregistered trademark of Bronstein Properties, LLC or others. All artistic renderings and maps presented on this website are intended for illustrative purposes only. These renderings and maps do not represent the exact size, location, design, or function of any Bronstein property listed on our site. Dates included on this website are estimates only.

Fair Housing Statement
Bronstein Properties, LLC is committed to compliance with all federal, state, and local fair housing laws, and will not discriminate against any person because of race, color, religion, national origin, sex, familial status, disability, source of income, or any other class protected by federal, state and local laws. Bronstein Properties, LLC will allow any reasonable accommodation or reasonable modification based upon a disability in accordance with and pursuant to applicable law.

Third-Party Links
Certain links, including links to property websites, are provided on this website. These links are provided as a convenience and do not imply Bronstein’s sponsorship or approval of any of these websites or their content. Bronstein has no control over or responsibility for other websites that may be accessible from this website, the contents thereof, their security or privacy policies, or any products/services that may be offered by them. If you access any third-party website through this website or because it is referred to in this website, you do so at your own risk.

Privacy Notice
Bronstein Properties, LLC (“Bronstein”) collects and processes Personal Data (which we define below) about you from your use of this website and through other means, such as by contacting us directly by phone or email or more generally in the course of operating our business. This Privacy Notice explains how we collect Personal Data, how we use your Personal Data and how you can assert your rights in accordance with applicable data protection laws.
1. What is Personal Data and what Personal Data do we collect?
“Personal Data” is any information relating to you or that we can otherwise link to you or your household. The following provides examples of the types of Personal Data that we collect from you and how we use that information:

Contact Information
We collect contact information, include your name, email address, residential address, and other contact information.
We use this information to contact you regarding your lease application inquiries.

Account Registration
We collect any personal details you provide to use when you register an account, including contact information described above, or other information about your preferences and residence. We also collect information relating to the actions that you perform while logged into your account.
We use this information to provide you with account-related functionalities. Accounts can be used for easy checkout and to save your preferences and transaction history.

Billing and Payment Information
We collect billing information and payment details relating to your account or lease.
We collect this information to generate bills and to collect and process payments for rent, maintenance, or other services.

Business Contacts and Investor Information
We collect contact information from business contacts, business partners, current and prospective investors, vendors, and other contacts.
We use this information to conduct our daily operations and to pursue business and investment opportunities.

Cookies and First Party Tracking
We use cookies, web beacons, clear GIFs and other tracking technology. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed.
We use this information to make our website operate efficiently.

Cookies and Third- Party Tracking
We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.
We use this information to conduct marketing for our services.

Email Interconnectivity
If you receive email from us, we may use certain tools to capture data related to when you open our message or click on any links or banners.
We use this information to understand how you interact with our communications to you.

Employment
If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment.
We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We also use your information to have efficient staffing and work force operations.

Feedback/Support
If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.
We use this information to act upon your feedback or issues.

Lease Application Information
We collect information necessary to process your lease application. This can include, among other things, information about your income, employment history, social security number, current address, or household.
We use this information to evaluate your lease application.

Partner Promotion
We collect information that you provide as part of a co-branded promotion with another company.
We use this information to offer you services relating to your residence or to fulfill our promotions.

Public Health and Safety
In certain situations where a serious public health threat has been identified, we may collect information from employees, guests, and other individuals accessing our facilities. This may include medical and health information, such as body temperature, symptoms, and underlying health conditions. In some cases, we may also collect medical, health, and related information about an employee’s children, family member, or other individuals under the employee’s care.
We use this information to protect the health and safety of our employees and guests. In some jurisdictions we may be required by law, regulation, or governmental order to collect and retain information related to issues of public health and safety.

Surveys
When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third- party service provider, the third-party’s privacy policy applies to the collection, use, and disclosure of your information.
We use this information to understand your opinions and collecting information relevant to our organization.

Sweepstakes or Contests
When you participate in a sweepstakes or contest, we collect information about you which includes contact information to notify you if you are selected.
We use this information to operate the sweepstakes. In some contexts, we are also required by law to collect information about those that enter into our sweepstakes.

Website Interactions
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
We use this information to understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also occasionally use this information to detect and prevent fraud.

Web Logs
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
We use this information to monitor our networks and the visitors to our websites.

Wi-Fi Information
If you connect to Wi-Fi provided by Bronstein at one of our properties, we may collect your contact information and information about your browsing activities.
We use this information to protect our IT and network systems and to detect and prevent fraud.

2. How do we collect your Personal Data?

We may collect your Personal Data when you:

•. Request information from us via forms or emails, such as signing up for our newsletter or requesting information about a Location or a future Location;
•. Contact us regarding a question, concern, or inquiry, such as when you make inquiries concerning our website(s) and/or services (including at in-person events such as open houses, or by phone or email);
•. Register and create an account on our website or a business partners’ website;
•. Sign up or request to be placed on our mailing and/or email marketing lists;
•. Apply for a lease at one of the locations that we manage;
• Become a resident at or visit one of the locations we manage;
•. Request maintenance or support and assistance, or inquire about your maintenance or concierge interactions with us;
•. Provide billing information to us;
•. Post user-generated content in a property’s residential forum;
•. Participate in a sweepstakes or contest sponsored or co-sponsored by us; and/or
•. Otherwise interact with Bronstein or our representatives.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a lease application, we may conduct a credit check.

Your decision to provide us with information is generally voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of our services, or all features or offerings associated with our services. For example, we may be unable to process your application to lease a unit, respond to your inquiries or requests for support, or send you newsletters or information about our properties.

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Disclaimer
Bronstein Properties, LLC maintains its website as a service to the Internet community. Access to and use of Bronsteinproperties.com is subject to the terms and conditions set forth herein and all applicable laws. We may revise these terms and conditions from time to time by updating this posting.

This site and all of its contents including, but not limited to, all text and images (“content”) are owned and copyrighted by Bronstein Properties, LLC or others with all rights reserved unless otherwise noted. The content, without the express written permission of Bronstein Properties, LLC or the rightful owner, may not be distributed, downloaded, modified, edited, reused, reproduced, transmitted, performed, displayed or otherwise used by any mechanical or electronic means, except as provided herein.

Any content that is a trademark, logo, or service mark is also a registered and/or unregistered trademark of Bronstein Properties, LLC or others. All artistic renderings and maps presented on this website are intended for illustrative purposes only. These renderings and maps do not represent the exact size, location, design, or function of any Bronstein property listed on our site. Dates included on this website are estimates only.

Fair Housing Statement
Bronstein Properties, LLC is committed to compliance with all federal, state, and local fair housing laws, and will not discriminate against any person because of race, color, religion, national origin, sex, familial status, disability, source of income, or any other class protected by federal, state and local laws. Bronstein Properties, LLC will allow any reasonable accommodation or reasonable modification based upon a disability in accordance with and pursuant to applicable law.

Third-Party Links
Certain links, including links to property websites, are provided on this website. These links are provided as a convenience and do not imply Bronstein’s sponsorship or approval of any of these websites or their content. Bronstein has no control over or responsibility for other websites that may be accessible from this website, the contents thereof, their security or privacy policies, or any products/services that may be offered by them. If you access any third-party website through this website or because it is referred to in this website, you do so at your own risk.

Privacy Notice
Bronstein Properties, LLC (“Bronstein”) collects and processes Personal Data (which we define below) about you from your use of this website and through other means, such as by contacting us directly by phone or email or more generally in the course of operating our business. This Privacy Notice explains how we collect Personal Data, how we use your Personal Data and how you can assert your rights in accordance with applicable data protection laws.
1. What is Personal Data and what Personal Data do we collect?
“Personal Data” is any information relating to you or that we can otherwise link to you or your household. The following provides examples of the types of Personal Data that we collect from you and how we use that information:

Contact Information
We collect contact information, include your name, email address, residential address, and other contact information.
We use this information to contact you regarding your lease application inquiries.

Account Registration
We collect any personal details you provide to use when you register an account, including contact information described above, or other information about your preferences and residence. We also collect information relating to the actions that you perform while logged into your account.
We use this information to provide you with account-related functionalities. Accounts can be used for easy checkout and to save your preferences and transaction history.

Billing and Payment Information
We collect billing information and payment details relating to your account or lease.
We collect this information to generate bills and to collect and process payments for rent, maintenance, or other services.

Business Contacts and Investor Information
We collect contact information from business contacts, business partners, current and prospective investors, vendors, and other contacts.
We use this information to conduct our daily operations and to pursue business and investment opportunities.

Cookies and First Party Tracking
We use cookies, web beacons, clear GIFs and other tracking technology. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed.
We use this information to make our website operate efficiently.

Cookies and Third- Party Tracking
We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.
We use this information to conduct marketing for our services.

Email Interconnectivity
If you receive email from us, we may use certain tools to capture data related to when you open our message or click on any links or banners.
We use this information to understand how you interact with our communications to you.

Employment
If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment.
We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We also use your information to have efficient staffing and work force operations.

Feedback/Support
If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.
We use this information to act upon your feedback or issues.

Lease Application Information
We collect information necessary to process your lease application. This can include, among other things, information about your income, employment history, social security number, current address, or household.
We use this information to evaluate your lease application.

Partner Promotion
We collect information that you provide as part of a co-branded promotion with another company.
We use this information to offer you services relating to your residence or to fulfill our promotions.

Public Health and Safety
In certain situations where a serious public health threat has been identified, we may collect information from employees, guests, and other individuals accessing our facilities. This may include medical and health information, such as body temperature, symptoms, and underlying health conditions. In some cases, we may also collect medical, health, and related information about an employee’s children, family member, or other individuals under the employee’s care.
We use this information to protect the health and safety of our employees and guests. In some jurisdictions we may be required by law, regulation, or governmental order to collect and retain information related to issues of public health and safety.

Surveys
When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third- party service provider, the third-party’s privacy policy applies to the collection, use, and disclosure of your information.
We use this information to understand your opinions and collecting information relevant to our organization.

Sweepstakes or Contests
When you participate in a sweepstakes or contest, we collect information about you which includes contact information to notify you if you are selected.
We use this information to operate the sweepstakes. In some contexts, we are also required by law to collect information about those that enter into our sweepstakes.

Website Interactions
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
We use this information to understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also occasionally use this information to detect and prevent fraud.

Web Logs
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
We use this information to monitor our networks and the visitors to our websites.

Wi-Fi Information
If you connect to Wi-Fi provided by Bronstein at one of our properties, we may collect your contact information and information about your browsing activities.
We use this information to protect our IT and network systems and to detect and prevent fraud.

2. How do we collect your Personal Data?

We may collect your Personal Data when you:

•. Request information from us via forms or emails, such as signing up for our newsletter or requesting information about a Location or a future Location;
•. Contact us regarding a question, concern, or inquiry, such as when you make inquiries concerning our website(s) and/or services (including at in-person events such as open houses, or by phone or email);
•. Register and create an account on our website or a business partners’ website;
•. Sign up or request to be placed on our mailing and/or email marketing lists;
•. Apply for a lease at one of the locations that we manage;
• Become a resident at or visit one of the locations we manage;
•. Request maintenance or support and assistance, or inquire about your maintenance or concierge interactions with us;
•. Provide billing information to us;
•. Post user-generated content in a property’s residential forum;
•. Participate in a sweepstakes or contest sponsored or co-sponsored by us; and/or
•. Otherwise interact with Bronstein or our representatives.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a lease application, we may conduct a credit check.

Your decision to provide us with information is generally voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of our services, or all features or offerings associated with our services. For example, we may be unable to process your application to lease a unit, respond to your inquiries or requests for support, or send you newsletters or information about our properties.